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Management
Website and application managementIndividual care for the websites, applications and hosting your work relies on.Linux and server managementExperienced administration for your existing or individually designed server environment.Managed virtual infrastructureVirtual servers and containers designed as part of the management work we agree with you.Infrastructure care for agenciesA technical partner behind the websites and projects you manage for your clients.Managed email environmentsEmail infrastructure looked after within an individually scoped management engagement.Domains within your engagementNew domain registrations and DNS work arranged alongside the infrastructure we manage. cPanel and WHM managementDirectAdmin managementProxmox management
Projects
Website design and developmentA website shaped around your business, with the work and quote agreed individually.AI-agent setup and integrationAI-agent work designed around your knowledge, workflows and customer interactions.Support-agent servicesSupport work shaped around your team, workflows and customer needs.
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The journalBrowse the technical libraryServer toolsToolboxPlan your management engagementBegin with your project, priorities and the help you need from an infrastructure partner.How we look after your workExperienced engineers, clear responsibilities and personal attention for your project.
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Website and application management

A website needs care after launch.

A working website depends on its application, database, scheduled tasks and deployment process. We review those dependencies together, then define the maintenance and hosting responsibilities around the site you actually operate.

Discuss your project

Individually scoped. Personally looked after.

The environment

Look after the application, not just the space it occupies.

A working website depends on its application, database, scheduled tasks and deployment process. We review those dependencies together, then define the maintenance and hosting responsibilities around the site you actually operate.

  1. Application maintenance

    Review the application stack, runtime versions, extensions and update process. Changes need a way to test the important journeys and recover if a release causes a problem.

    A maintenance process that recognises application dependencies.

  2. Data and recovery

    Identify what must be backed up: website files, databases, uploads and configuration. Agree retention and restore checks around the amount of work your business can afford to lose.

    A documented approach to the website’s important data.

  3. Day-to-day operation

    Connect availability checks, logs, certificates and scheduled tasks to useful operational actions. Define who investigates an alert and when an application issue needs your developer.

    Clear ownership of routine operation and developer handover.

Illustrative operating scenario

An update goes live. The enquiry form stops working.

The page still loads, but a useful customer journey has failed. We follow the request through the application and its dependencies before deciding which change to make.

  1. Reproduce the failed journey

    Check the form, its validation, the receiving application and the evidence of a failed request.

  2. Find the changed dependency

    Compare the release, extension versions, mail configuration and relevant logs with the last working state.

  3. Restore the useful behaviour

    Agree a correction or rollback, then test the complete submission journey rather than only the homepage.

Working together

Bring the website’s operating context

Every management engagement and project is scoped and quoted individually. We will listen to what you need and prepare a proposal for the work we agree to take on.

Discuss your project

What you bring

  • Application or CMS, extensions and current hosting access
  • Deployment process, backups and known recurring problems
  • Important user journeys and who maintains the application code

What we agree

  • A maintenance process that recognises application dependencies.
  • A documented approach to the website’s important data.
  • Clear ownership of routine operation and developer handover.

15+ years
Production Linux experience

Every engagement is bespoke and quoted individually. Any hosting is part of management.

Questions worth asking
Can you take over an existing website?

We review its dependencies, access and recovery position before proposing ongoing care. The review identifies work needed before routine maintenance can begin.

Does management include application development?

Routine operation and feature development are different responsibilities. We agree which application changes belong in the engagement and where your developer remains involved.