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Management
Website and application managementIndividual care for the websites, applications and hosting your work relies on.Linux and server managementExperienced administration for your existing or individually designed server environment.Managed virtual infrastructureVirtual servers and containers designed as part of the management work we agree with you.Infrastructure care for agenciesA technical partner behind the websites and projects you manage for your clients.Managed email environmentsEmail infrastructure looked after within an individually scoped management engagement.Domains within your engagementNew domain registrations and DNS work arranged alongside the infrastructure we manage. cPanel and WHM managementDirectAdmin managementProxmox management
Projects
Website design and developmentA website shaped around your business, with the work and quote agreed individually.AI-agent setup and integrationAI-agent work designed around your knowledge, workflows and customer interactions.Support-agent servicesSupport work shaped around your team, workflows and customer needs.
Resources
The journalBrowse the technical libraryServer toolsToolboxPlan your management engagementBegin with your project, priorities and the help you need from an infrastructure partner.How we look after your workExperienced engineers, clear responsibilities and personal attention for your project.
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Infrastructure care for agencies

Your client relationships. An infrastructure partner behind them.

An agency portfolio brings several sites, different developers and multiple approval paths. We help organise the infrastructure work behind those projects while keeping client ownership, access and technical responsibilities clear.

Discuss your project

Individually scoped. Personally looked after.

The environment

A technical handover that respects your client relationships.

An agency portfolio brings several sites, different developers and multiple approval paths. We help organise the infrastructure work behind those projects while keeping client ownership, access and technical responsibilities clear.

A technical handover that respects your client relationships.
AreaWhat we look atWhat we establish
Portfolio reviewWhat we look atMap each client site to its application, hosting, domain dependencies and current maintainer. Identify shared risks without treating every project as the same installation.What we establishA portfolio map that respects differences between client sites.
Access and approvalsWhat we look atAgree who can request a change, approve a release and receive operational updates. Separate the access needed for infrastructure work from the access your designers and developers use.What we establishAn approval and access model your agency can work with.
Handover and escalationWhat we look atDocument how a new site enters care and how a technical issue reaches the right person. Make the boundary between infrastructure work and client-facing project work explicit.What we establishA repeatable technical handover and escalation route.

Illustrative operating scenario

A client launch needs a release, a DNS change and a clear owner.

An agency project often crosses several accounts and teams. We map the handover so a technical dependency does not become an unexplained delay between the developer, agency and client.

  1. Map the people and accounts

    Identify the domain holder, application maintainer, hosting access and person approving the change.

  2. Agree the launch sequence

    Put application release, certificates, DNS and any rollback decision in an agreed order.

  3. Verify the client journey

    Check the new site, forms and connected services, and record who handles any remaining application work.

Working together

Map the agency’s working relationships

Every management engagement and project is scoped and quoted individually. We will listen to what you need and prepare a proposal for the work we agree to take on.

Discuss your project

What you bring

  • Sites, application owners and the person approving changes
  • Development handovers and release arrangements
  • Client communication responsibilities and escalation contacts

What we agree

  • A portfolio map that respects differences between client sites.
  • An approval and access model your agency can work with.
  • A repeatable technical handover and escalation route.

15+ years
Production Linux experience

Every engagement is bespoke and quoted individually. Any hosting is part of management.

Questions worth asking
Is this a reseller hosting package?

No. The engagement covers the infrastructure and operational work your portfolio needs. Hosting, where required, is designed within that scope rather than sold as an account allowance.

Who speaks to our clients?

We agree communication and approval responsibilities with your agency. The proposal should make clear which conversations remain with your team and when technical involvement is needed.