Report Abuse or Security Incident

Help us maintain a safe and secure environment. Report any abuse, security violations, or policy breaches immediately. Our security team takes all reports seriously and responds promptly to protect our community.

Abuse Team

Direct contact information for urgent security matters.

Direct Email

abuse@serverspan.com

Response Time

Within 24 hours

High Priority

Security matters are our top priority

Submit Abuse Report

Your Name *

Your Email *

Select incident type

Affected IP/Domain (Optional)

Date & Time of Incident (Optional)

Select urgency level

Detailed Description * Please provide as much detail as possible including: nature of the abuse, when it occurred, impact on your systems/services, and any other relevant information.

Evidence Details (Optional) Describe any evidence you have (logs, screenshots, URLs). Do not paste large log files here - mention you have them and we'll request them separately.

I confirm that the information provided is accurate and I understand that false reports may result in action against my account.

* These fields are required.

What to Report

Report any violations of our Acceptable Use Policy, including spam, malware, phishing, illegal content, copyright infringement, or network abuse originating from our services.

When to Report

Report incidents as soon as possible after discovery. For critical security threats or ongoing attacks, contact us immediately using the high priority option.

How We Respond

Our security team investigates all reports within 24 hours. We take appropriate action according to our policies and may suspend services if necessary to protect our network and users.