How does an engagement start?
With a conversation about your project and the environment behind it. We agree the scope, responsibilities and individual quote before work begins.
Can I buy hosting on its own?
Web hosting, virtual servers, containers and email hosting are provided only within management engagements, designed around the work we look after for you.
Can you manage infrastructure I already have?
We can review your current environment and agree an appropriate management scope. Hosting can be designed into the engagement where it fits your needs.
Can you arrange new domain registrations?
New domains are registered as part of a management engagement. Domain and DNS work are planned alongside the website, application or infrastructure they support.
How are fees agreed?
Management and project work are individually scoped and quoted. IPv4 leasing has its own published availability, pricing and terms.
Who can become a ServerSpan client?
We work exclusively with registered businesses and registered or lawfully authorised professionals, including sole traders. Services are ordered for business or professional activity. We do not accept private-use orders, and we may verify business details and authority before accepting an engagement.